Priv

PRIVACY POLICY

Mannatech Australia Pty Ltd is strongly committed to protecting your Privacy when you interact with us, our products and our services.

Application of this Privacy Policy

The Mannatech Australia Pty Ltd Privacy Policy applies to personal information collected by Mannatech Australia Pty Ltd whether we have asked for the information or not. This Policy applies only to Mannatech Australia Pty Ltd. It does not apply to any other company or organisation, including those whose services have links to Mannatech Australia Pty Ltd products or services.

Collection and Use of Personal Information

Mannatech Australia Pty Ltd collects information about you:

  • Because you have provided it to us, when you register for a Mannatech account, become a Mannatech Independent Associate or Member, when you visit Mannatech pages and when you enter promotions or sweepstakes.
  • Because we need it to provide a product or service that you have requested
  • Because we would like to improve our services
  • Because you provide a service or work for us
  • Broadly there are three (3) types of information or date we collect:
    • Personal information that is required. In some instances you must provide personal information if you wish to use or provide a particular service or participate in an activity. For example, your age if we need to confirm you are old enough to meet the criteria to be an authorised Mannatech Australia Pty Ltd Associate or Member.
    • Personal information that is optional. You may choose to provide some personal information which is not required but is directly related to Mannatech Australia Pty Ltd functions or activities. For instance you may provide us with information regarding specific interests which will allow us to provide a product offering that matches your interests.
    • Permissions. Sometimes you will be asked to confirm that you agree to a particular activity. For example, you may need to expressly agree that you would like to receive a newsletter or to confirm that you agree to the terms and conditions of a promotion or sweepstake.

Disclosure of Personal Information

  • Mannatech Australia Pty Ltd may disclose your personal information to third parties for the following purposes:
    • To provide the service or participate in the activity of which you wish to make use;
    • For research purposes relating to the performance, quality, maintenance and improvement of Mannatech Australia Pty Ltd products and services;
    • To customise and promote Mannatech Australia Pty Ltd products and services that may be of interest to you;
    • To provide technical support to you to use Mannatech Australia Pty Ltd services;
    • If permitted or required by law
    • Otherwise with your consent
  • Mannatech Australia Pty Ltd is assisted by a variety of third parties to deliver services offered by Mannatech Australia Pty Ltd. Some examples of third parties include:
    • Technology service providers
    • Promotion and marketing fulfilment partners
    • Subscription service providers and their mailing houses
  • Under no circumstances will Mannatech Australia Pty Ltd sell or receive payment for licensing or disclosing your personal information.
  • Some Mannatech Australia Pty Ltd services may be integrated with external services including social media networks. This may mean that information, for instance about your interests and activities, is tracked or pulled from other places (such as Facebook).
  • If you are signed in to a Mannatech Australia Pty Ltd service which is integrated with other media tools, this information may be available to others depending upon the privacy settings you have in place on other platforms.

Accessing Your Personal Information

  • You have the right to access information that is held by Mannatech Australia Pty Ltd about you.
  • You also have the right to request the correction of any of your personal information that Mannatech Australia Pty Ltd holds.Mannatech Australia Pty Ltd will take reasonable steps to make appropriate corrections to personal information so that it is accurate, complete and up to date.
  • To seek access to, or correction of, your personal information please contact Mannatech Australia Pty Ltd as follows:
    Email: custserv@mannatech.com.au
    Phone: 1300 361 878 (Australia)
    0800 333 250 (New Zealand)
    800 130 1597 (Singapore)
    Mail: Mannatech Australia Pty Ltd
    Locked Bag 5000
    St Leonards
    NSW, Australia 2065

Protection of Your Personal Information

  • Mannatech Australia Pty Ltd will take all reasonable steps to ensure that your personal information is properly protected from misuse or loss, and unauthorised access, modification or disclosure.
  • At the same time some of our third party platforms are not operated or controlled by Mannatech Australia Pty Ltd and our ability to protect your personal information is limited.
  • We encourage you to be vigilant about the protection of your personal information when using third party services (like social media platforms).
  • As far as is practicable we will make sure that our relationships with those third parties include appropriate protection of your privacy.

Credit Card Information

  • Your credit card details are only stored and transmitted in encrypted form. Unencrypted credit card information is not stored on our internet servers.
  • Online credit card payments are currently processed using a third party gateway service run by PayPal compliant gateway service to Mannatech Australia Pty Ltd that is used to securely process customer payments.

Privacy Complaints and Enquiries

  • Mannatech Australia Pty Ltd welcomes feedback about privacy issues and will attend to all questions and complaints promptly.
  • You can contact Mannatech Australia Pty Ltd about any privacy issues as follows:
    Email: custserv@mannatech.com.au
    Phone: 1300 361 878 (Australia)
    0800 333 250 (New Zealand)
    800 130 1597 (Singapore)
    Mail: Mannatech Australia Pty Ltd
    Locked Bag 5000
    St Leonards
    NSW, Australia 2065